Client Digital Adviser_Noragavit Branch

Full time

Yerevan

21 November 2026

Employment term Permanent

Category Banking/credit

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Job description:

Ameriabank is looking for motivated and creative people with excellent communication skills to handle various reception functions in the lobby of the branch office.

Working hours 10:00-22:00

40 hours per week

Job responsibilities

Coordinate the activities in the lobby, including:

Meet and greet visitors, provide on-site advice
Direct the visitors to the relevant front-line staff/units depending on their needs; receive, sort and send documents and letters on a daily basis
Respond to the customer inquiries concerning the Bank products and services, as well as their fees and rates
Manage queues
Accompany customers to the safe deposit lockers vault for the customers to use the lockers
Update the data in the system, activate various services provided by the bank and make changes as the case may require
Open new cards, card accounts and accept respective applications
Accept other applications and requests
Accept payment documents related to the payment cards
Create and check packages of supporting documents for daily transactions
Perform other duties defined under internal regulations of the Bank and assigned by the manager

Required qualifications

University degree
Work experience is a plus
Excellent communication skills
Strong sense of responsibility
Excellent organizational skills
Flexibility, time management skills and ability to multi-task
Interpersonal and conflict management skills
Listening skills, ability to refer clients to the right place and solve problems on the site
Client-centric approach
Team player
Ability to solve problems and handle difficult situations
Knowledge of MS Word, Excel, Outlook and AS Bank will be an advantage.
Excellent command of Armenian, Russian and English (knowledge of other languages will be an advantage)

Professional skills

MS Office AS banking

Soft skills

Problem solving Customer/service oriented Organizational skills Team player