IT Support Specialist

Full time

Yerevan

Employment term Permanent

Category System Admin/Engineer

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Job description:

We are looking for a hands-on, organized, and proactive IT Support Specialist to join our IT team at ONEX. In this role, you’ll be the go-to person for day-to-day tech support, troubleshooting, and hardware/software maintenance across our offices and warehouse locations.

Job responsibilities

Provide first-line technical support to office and warehouse staff (hardware, software, printers, scanners, internet).
Install, configure, and maintain workstations, laptops, and mobile devices.
Manage network and Wi-Fi setup, ensuring stable connectivity across all locations.
Handle office-to-office tech logistics — transporting, setting up, and replacing equipment as needed.
Coordinate with the central IT team for escalated issues and system-level tasks.
Maintain inventory of devices, accessories, and spare parts.
Provide on-site hardware support across ONEX branches and warehouse facilities.

Required qualifications

Previous experience in IT support or technical assistance roles.
Solid knowledge of Windows OS and Linux.
Familiarity with Microsoft 365 and common office tools.
Understanding of basic networking (LAN, Wi-Fi, routers, switches).
Comfortable with hands-on tasks and frequently moving between offices and warehouse locations.
Excellent problem-solving skills and a service-oriented attitude.
Excellent communication skills.

Professional skills

IT administration