Specialist for Customer support center

Flexible schedule

Yerevan

28 November 2026

Employment term Permanent

Category Banking/credit

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Job description:

Skills

Integrity and reliability
Punctuality
Communication skills
Service skills
Ability to ensure the necessary quantity of work
Excellent analytical thinking skills
Team-working skills
Cooperation and negotiation skills
Initiative and Decisiveness
Ability to solve business problems
Flexibility
Ability to work under pressure

Technical skills

Good knowledge of MS Office software

Knowledge of languages

Armenian-excellent, good knowledge of Russian and English languages

Required qualifications

Job responsibilities

Answering the customers calls
Responding to messages sent to the Bank's website, Facebook, and Instagram pages
Providing information to customers regarding the services and products offered by the Bank and implementation of sales
Compilation of proposals aimed at improvement of customer service and service provision and submission to the Head of Division
Participation to other activities of the Division

Additional information

Required work experience

Working experience in the banking sector will be considered as an advantage

Required education

Higher education

Required documents

Applicants to the competition can send their CVs to hrm@aeb.am electronic address and fill in the subject field with the name, surname of the applicant and with the name of the vacant position. It is mandatory to attach photos to CVs.

Only those selected for a test will be informed.

Contact us

Phone 010-510-910 (Extensions: 9604, 9605, 9661 /Personnel Management and Training Programs Division/)

Professional skills

Banking legislation of RA RA law on bank secrecy