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job history

Industry:

Finance/Banking/Insurance

Number of Employees:

500-1500

Type:

LLC/OJSC/CJSC

Date of Foundation:

-

Client Manager, Ajapnyak Branch

Full time

Yerevan

02 December 2024

Employment term Permanent

Category Banking/credit

Job description:

The incumbent will be responsible for presentation of Bank services to the clients.

Working hours 10:00-22:00, 40 hours per week

Job responsibilities
  • Provide consultation to clients and duly present any service offered by the Bank
  • Make transactions
  • Compile packages of documents required for opening bank, deposit and card accounts and confirm their completeness and accuracy
  • Process bank, deposit and card accounts opening, provide issued plastic cards
  • Track client account turnover, offer (sell) new banking services
  • Act as intermediary in “client-Bank subdivisions” relations
  • Prepare and provide account statements, confirmations and handouts to clients
  • To receive and to report to line manager clients’ signals, proposals and complaints regarding any of banking services
  • Report to line manager
Required qualifications
  • University degree. Specialization in accounting, finance, economy is desireable.
  • At least 1 years of work experience (from which at least 6 month in customer service)
  • Good knowledge of basic banking and accounting principles
  • General understanding of banking and civil legislation,
  • Good knowledge of Microsoft Office package, Knowledge of AS-Bank 4.0 Operational Day is desirable
  • Knowledge of Armenian, Russian and English
  • Excellent communication skills and polite manners
  • Detail oriented and alert
  • Excellent teamwork skills
  • Ability to quickly navigate and make decisions in conflict situations
Additional information

BENEFIT PACKAGE

• Full time position, open-ended employment contract; start date: ASAP 

• Highly competitive package of benefits

• Career growth and development opportunities

REMUNERATION: Competitive

Benefit package applicable to Ameriabank CJSC employees including but not limited to annual bonus, insurance package, banking services with special rates, wide range of trainings and individual professional development plan, etc.

Professional skills
Banking legislation of RA MS Office AS banking
Soft skills
Problem solving  Retail sales