Byblos Bank Armenia CJSC
Armenia
Industry:
Finance/Banking/Insurance
Number of Employees:
50-200
Type:
LLC/OJSC/CJSC
Date of Foundation:
2007
Call Center Officer
Full time
Yerevan
15 November 2026
Employment term Permanent
Category Banking/credit
Job description:
Working schedule: 24/7 flexible schedule
- Provide customer support over the phone;
- Identify the needs of current and potential clients and advise them accordingly;
- Introduce client to the relevant services of the bank clearly and in detail;
- Promote the sales of Bank services and products;
- Have a good knowledge of terms of each product;
- Have a good knowledge of all banking operations;
- Regulate customer account queries;
- Other duties and responsibilities as assigned.
Required qualifications
- Technical or Bachelor degree in accounting or finance;
- Relevant experience is a plus;
- Excellent knowledge of Armenian, English and Russian;
- Good communication and negotiation skills;
- Sales skills;
- Teamwork skills;
- Ability to identify, anticipate and respond effectively to customer requirements;
- Ability to understand banking operations, related policies and procedures;
- Ability to understand and present each type of product terms;
- Knowledge of AS-Bank.
