Admissions Counselor

Front Desk Duties:

1. Accurately and clearly communicate admissions requirements, policies, and procedures of AUA’s graduate and undergraduate programs in English and Armenian, for both in person visits and on the phone,
2. Serve as first point of contact for prospective students and families ensuring all questions are responded to appropriately and in a manner that creates a welcoming environment,
3. Ensure all email communication to various admissions administered email addresses is responded to accurately and in a timely manner,
4. Provide engaging on-campus tours to prospective applicants.

Recruitment:

1. Assist with recruitment of new students by visiting schools, corresponding with high school personnel, contacting and arranging meetings with various high-schools and student groups.
2. Travel with Admissions team to present AUA undergraduate and graduate programs to prospective students.
3. Prepare and conduct engaging and informative presentations about AUA to prospective students, their families, and other relevant stakeholders.
4. Assist in supporting recruitment events including, but not limited to, Open Houses, informational events, school visits, and more.
5. Work with the Office of Communications as requested to prepare recruitment supplies including but not limited to program flyers, memorabilia, and more.
6. Establish and maintain ties with Armenian schools and communities both locally and in the diaspora in order to complement University recruitment objectives.
7. Support international recruitment efforts by researching potential leads and organizing virtual events.

Administrative and Application Processing:

1. Create and regularly update an electronic database of all relevant leads for undergraduate, graduate, and other programs,
2. Review online applications to ensure they are accurate and updated as necessary,
3. Support staff to streamline and improve the online application system for a better user experience,
4. Maintain and/or create files and records of correspondence, reports, policies, e-mail listings, applicant/school files, academic contacts, etc,
5. Complete technical eligibility checks for each application ensuring accuracy of data in a timely manner,
6. Support data specialists in data verification reviews for all applicants,
7. Analyze and evaluate admissions information including self-reported high school data, high school transcripts, and test scores, and conduct transcript evaluations for graduate and undergraduate applicants ensuring GPA accuracy,
8. Initiate contact with international in-progress applicants to increase the number of submitted applications.

Other:

1. Support social media efforts by recommending engaging posts for the Office of Admissions social pages, and ensuring timely social media updates and to maximize visibility,
2. Support the Director of Admissions in ensuring the admissions website is relevant, updated, and does not contain outdated information,
3. Conduct thorough research on the best practices as assigned by supervisor and/or admission committees,
4. Ensure close collaboration with other offices: Registrar’s, Student Affairs, Office of the Communication, etc.,
5. Perform other related duties as assigned by the supervisor.